Personal Information Protection Policy
Masuya Asset Partners Co., Ltd. (the “Company”) fully recognizes the importance of customers’ personal information handled through its business activities, including the sale, leasing, management, and brokerage of real estate. The Company has therefore established the following Personal Information Protection Policy and will endeavor to properly manage and protect such information.
1. Definition of Personal Information
Personal information refers to information that can identify a specific individual, such as name, address, telephone number, email address, employer, annual income, and asset status.
2. Purpose of Acquisition and Use of Personal Information
The Company acquires and uses personal information within the scope of the following purposes:
- Providing information on real estate properties; entering into brokerage agreements; explaining material matters; and preparing and performing sale, purchase, and lease agreements and related documents
- Property valuation, investigation, price proposals, and management services
- Various procedures, communications, document delivery, and preparation of legally required documents
- Performance of obligations under the Real Estate Brokerage Act and other applicable laws and regulations
- Customer management, after-sales service, marketing analysis, and service improvement
3. Provision of Personal Information to Third Parties
The Company will not provide personal information to third parties without the prior consent of the individual, except where required by law or where necessary within the following scope:
Examples of recipients:
- Contracting parties and brokerage firms (sellers, buyers, landlords, and tenants)
- Professional service providers such as registration specialists, surveyors, financial institutions, judicial scriveners, and land and building surveyors
- Advertising service providers and designated real estate information network systems (REINS), etc.
4. Outsourcing of Personal Information Handling
When outsourcing the handling of personal information, the Company will select contractors that satisfy adequate protection standards and will exercise appropriate supervision.
5. Security Control Measures
The Company will implement appropriate security control measures—including internal rules, employee training, and access restrictions—to prevent leakage, loss, alteration, or unauthorized access to personal information.
6. Disclosure, Correction, Suspension of Use, and Deletion
The Company will respond promptly, in accordance with prescribed procedures, to requests from individuals for disclosure, correction, suspension of use, or deletion of their personal information.
7. Use of Cookies, etc.
The Company’s website may use technologies such as cookies to improve user convenience and understand browsing conditions. No personally identifiable information is included.
8. Review of This Policy
This policy may be reviewed from time to time in response to revisions to laws and regulations or changes in the social environment, and any updates will be published on the Company’s website.
9. Contact Information
For inquiries regarding this policy or personal information, please contact us at the address below.
Masuya Asset Partners Co., Ltd.
1-14-1 Kanda-Sudacho, Chiyoda-ku, Tokyo 101-0041
Tel: +81-3-3525-8266
Email: info@masuya-ap.co.jp